Orca Tech, Orca IT Solutions

Managed IT for Hospitality · Arizona

Keep the POS up, the Wi-Fi fast and guests happy

From fast guest Wi-Fi and reliable POS and PMS systems to PCI-compliant payments, we keep the technology behind your hotel, restaurant or venue running, so your team can focus on the guest experience.

PCI Aware POS & PMS20+ Years Experience Reliable Uptime

What We Do

Everything your property runs on, handled

Everything a hotel, restaurant or venue needs from IT, built for reliability and supported by people who understand service hours.

Connectivity

Guest & Staff Wi-Fi

Fast, reliable Wi-Fi that handles a full house, with guest access kept separate from your staff and payment systems.

Systems

POS & PMS Support

We support and coordinate with your point-of-sale and property-management systems, so check-ins, orders and payments keep moving.

Payments

PCI & Payment Security

Network segmentation and security that protect cardholder data and support your PCI compliance across every register.

Help Desk

Managed Support

Fast help desk and onsite support that understands service hours, so a tech issue never stalls your floor.

Resilience

Backup & Recovery

Encrypted, ransomware-proof backups of your business and guest data, tested so you can actually recover after any failure.

Infrastructure

Network, Cameras & Phones

Reliable networks, surveillance and phones across your property, built for both security and uptime.

Payments & Network Security

Protect every payment, on every register

Wherever guests pay, card data is at stake, and so is your PCI compliance. We design your network and security so payments stay protected and your guest Wi-Fi can never touch them.

Network segmentation

Guest Wi-Fi, point-of-sale and back office kept on separate networks, so a guest’s device can’t reach your payment systems.

PCI-aligned security

Firewalls, monitoring and controls that protect cardholder data and support your PCI DSS obligations.

Secure point-of-sale

We keep your POS terminals and systems patched, protected and reliable, register to register.

Guest Wi-Fi done right

Fast, captive-portal guest access that’s easy for guests and isolated from everything that matters.

Secure, recoverable backups

Encrypted, ransomware-proof backups so your business and guest data are protected and restorable.

Staff awareness & email defense

Phishing protection and simple staff guidance, because most breaches start with a single click.

How It Works

A property partner, from day one onward

01

Assess

We learn your property, your POS, PMS and network, and review where your IT and payment security stand today.

02

Onboard & Secure

We put the right protections, backups and support in place, with minimal disruption to service.

03

Support & Monitor

We handle day-to-day support and monitor your systems and security so problems are caught early.

04

Review & Improve

We meet regularly to review performance, security and what’s next as your business grows.

Your team should be serving guests, not fighting IT.

Fast, reliable technology and payment security, handled by one team that owns the whole picture.

Get Started

Why Orca

An IT partner that speaks hospitality

Hospitality has pressures most businesses don’t. We get them, and we build your IT around them.

01

Built for hospitality

We understand guest Wi-Fi, POS, PMS and the PCI pressures that come with taking payments all day.

02

Uptime when it counts

A down system during service is lost revenue and unhappy guests. We build for reliability and respond fast.

03

Payments protected

Segmented networks and PCI-aligned security keep card data safe and your compliance on track.

04

20+ years of IT

Two decades supporting Arizona businesses, with the reliability hospitality demands.

05

Local and responsive

Arizona based. Real people who know your property and answer when you need them.

06

One partner, end to end

Wi-Fi, POS, PMS, network, backup and security, handled by one team.

Questions

Hospitality IT, answered

Can you handle high-density guest Wi-Fi?

Yes. We design Wi-Fi that holds up with a full house, with an easy guest experience and guest traffic kept completely separate from your staff and payment systems.

Do you help with PCI compliance?

Yes. We provide the network segmentation, firewalls and security that protect cardholder data and support your PCI DSS obligations. You remain responsible for compliance, and we make the technology side solid.

Do you support our POS and PMS?

Yes. We support and coordinate with your point-of-sale and property-management systems, and work with your vendors so check-ins, orders and payments keep moving.

What happens if a system goes down during service?

We build for uptime and respond fast. We monitor your key systems, catch issues early, and get you back online quickly when something breaks, because service can’t wait.

Is our business and guest data backed up?

Yes. We keep encrypted, ransomware-proof backups of your business and guest data, and test that they actually restore.

Do you work with restaurants, bars and hotels?

Yes, across restaurants, bars, hotels and venues, single locations or multiple. We tailor the right support and security to your operation.

Get Started

Let’s talk about your property.

Tell us about your property and what you need, and we’ll follow up with a clear, no-pressure plan, or just call us.

(602) 677-0779

Free consultation · Serving the Phoenix metro, AZ

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